Last week, we conducted our first media user group meeting in Denver. Turnout was good, with individuals representing clients from across the country. More importantly, we had ample time to exchange ideas, explore new concepts and unveil the exciting upgrades we anticipate releasing this November. Day one was focused on our new user interface and data architecture. Our “K-Architecture” will allow Kaango to provide clients with virtually limitless ways to access and display data from the Kaango system. The user interface promises to be best-of-breed in our industry.
The second day of our conference was more like an internal Kaango meeting than a typical conference. We asked participants to rank their top four areas of concern with Kaango and we used the most popular issues as discussion topics for the day. Opening the format of discussion allowed our clients to engage in the same decision-making processes that we employ in our planning meetings. I believe our clients not only got a glimpse into what we face when prioritizing requests, but they also saw how thoroughly we engage in feature enhancement, defect fixes and conceptual planning.
The feedback on our conference has been uniformly positive. We will absolutely have an in-person meeting once a year, although the next one will likely occur outside of Denver. I believe that meeting face-to-face and exploring issues in more than a cursory fashion gives both Kaango and our clients comfort that we are moving in the proper direction and at the proper pace for all involved. Besides, it’s always great to see the faces of those with whom we communicate every day.
I congratulate our team on creating a great forum for our clients and for leading Kaango into what will be our most successful year ever.
Michael Kranitz
President & CEO
